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Payments

The forms of payment of ruperez-nautica.com are the following:

CREDIT OR DEBIT CARD

- Online payment by credit card.

- To guarantee the security of transactions, we use an SSL connection that processes all information in an encrypted manner. In this way you can enter your data safely.

- If I make the payment by transfer, the import will be paid by transfer.

- The amount will be deducted immediately.

TRANSFER

- You can transfer the amount to our account (Attach data). 

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RETURNS

Our policy, in compliance with current regulations, is to give the right to return a product within 7 days from the date of receipt.

To make a return you have to contact us from the form.

The return of any product in its normal state and without having been tampered with will be accepted. www.ruperez-nautica.com undertakes to exchange or refund the amount within 30 days of receipt. Before making the return you will have to communicate it and we will indicate the method of shipping the merchandise.

Communication is essential because we do not accept any return to postage due.

If the cause of the return is a defective item or it is not the one requested, we will bear the return and shipping costs. If the reason for the return is because you do not like the order or it does not work for you, we will refund the amount but not the shipping costs or the return costs, in this case if the product has been tampered with (cutting a fabric, guide, foam, carpets, any product that is manipulated) or it is a product made to order, the return or exchange for another product will not be accepted.

- Returns will not be accepted without the original and perfectly packaged packaging.

- If you pay by credit card, the amount will be paid with the same card.

- If you pay by transfer, the import will be paid by transfer.

- You will receive the import within a maximum period of 30 days. 

Returns will not be accepted due to variations in the colors of the fabrics, since they may vary depending on the date of manufacture and the resolution of the screen with which it is viewed. Nor will we accept returns for small variations in the measurements or design of the articles, since they may vary depending on the manufacturer.

If you have paid for a material and delivery is not possible on the scheduled date, it will be paid immediately or you can replace it if there is an alternative.

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