The times indicated below are working days, Monday to Friday, and may be affected by local or national holidays.

Orders are not processed during holiday periods.

If the payment method is bank transfer, these times may be modified, as the order will be placed at the moment we have confirmation of the bank transfer. If, due to stock issues, we do not have any of the requested products available, we will inform you and proceed with your refund by card or transfer, according to the payment method you used.

SHIPPING WITHIN SPAIN (MAINLAND)

Delivery in 2 to 4 days.

SHIPPING WITHIN SPAIN (BALEARIC ISLANDS)

Delivery in 1 to 5 days.

SHIPPING WITHIN SPAIN (CANARY ISLANDS, CEUTA AND MELILLA)

Delivery in 8 to 10 days.

On sales to the Canary Islands, Ceuta and Melilla, VAT (21%) will not be charged; however, the customs system will apply the corresponding taxes. Under no circumstances can we determine the amount of the taxes the customer will have to pay on receiving their order, since, in the case of the Canary Islands for example, it depends on the IGIC and on Canary Islands customs. We are not responsible for any changes that customs may make without prior notice.

SHIPPING TO PORTUGAL AND ANDORRA

Delivery in 3 to 5 days.

SHIPPING TO THE REST OF THE EUROPEAN COMMUNITY

Please select pick-up in store. You will receive a quote for the shipping costs, which you must accept in order to proceed with the shipment of the merchandise. If you do not accept it, you may arrange collection of your order through your own agency.

SHIPPING TO THE REST OF THE EUROPEAN COMMUNITY

Please select pick-up in store. You will receive a quote for the shipping costs, which you must accept in order to proceed with the shipment of the merchandise. If you do not accept it, you may arrange collection of your order through your own agency.

COLLECTION AT OUR WAREHOUSE

Collection in 2 days, during normal hours, provided we have confirmed the availability of the product. (Shipping cost 0.01)

Once your order leaves our premises, you will receive a confirmation by email.

ruperez-nautica.com guarantees delivery of the requested material provided there is no stock shortage or items discontinued by the factory without prior notice. Likewise, due to a lack of raw materials at some manufacturers, there may be delays in delivery. The corresponding refund will be made if there is no guaranteed delivery time.

ruperez-nautica.com is not responsible for any delay in delivery caused by transport, and such a delay will not give rise to any compensation.

Likewise, it is important that, if the package arrives damaged or broken when you receive the merchandise, you note this on the agency's receipt or refuse the delivery. Without such a record, the agency will not accept claims.